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helping the good do great

Operations Manager

Description

We are boundlis – helping good companies accomplish great things.

We partner with unique brands to uplift their impact on the world. Utilizing a holistic approach, we aim to apply our diverse understanding of business systems and innovative strategies to elevate day-to-day operations. Our goal is to align the work with the vision.

About the Position

Join our team in helping good organizations accomplish great things for the world. Crete transformational community experiences that help connect people with nature, outline innovative cultural support programs within indigenous communities, design + refine business system workflows across various brands, and more.

As Operations Manager, you will be responsible for tracking all organizational and planning aspects of our projects, ranging from global events to local community gatherings, dynamic marketing funnels to web design sprints, and e-commerce inventory structuring to artwork collection digitalization + archiving. You must be highly organized, detail-oriented, tech-savvy, a natural problem solver, and a clear communicator.

Do you have a natural propensity to keep things organized and a passion for taming the chaos? If you find joy in solving puzzles and improving the world around you, this may just be the perfect role for you.

  • Location: Capitola, CA

  • Part-time employment (20-30 hours/week)

  • Hybrid – work remotely + 2-3 days/week in-office and determine a schedule that supports your life

  • Compensation: $32,000 - $48,000 / year - salaried base pay will depend on your skills, qualifications, and experience

Responsibilities

  • Process Optimization: Identify and implement improvements in operational processes to enhance efficiency and effectiveness.

  • Event Management: Implement event planning infrastructures and manage onsite team and venue coordination at local and global events.

  • Maintain Client Relations: build and sustain long-standing relationships with customers and key partners.

  • Logistics Management: Oversee and coordinate logistics for various projects and events, including scheduling, resource allocation, and the development of inventory systems for various media (indigenous artwork + video/image/audio archives).

  • Documentation and SOP Management: Maintain and create accurate, up-to-date documentation related to operational processes, guidelines, and procedures.

  • Coordination: Act as a liaison between team members and partners, ensuring seamless communication and collaboration.

  • Data Analysis: Analyze operational data and metrics to identify trends, areas for improvement, and key performance indicators.

  • Budget Insight: Collaborate with finance and management teams to monitor and manage operational budgets.

  • Resolution Management: Address and resolve customer + internal team issues promptly, escalating as necessary to ensure smooth business operations.

Requirements

We need to see:

  • A kind, honest, and talented person — able to work well alone and motivated to support a team

  • Outstanding written and oral communication skills

  • Detail-oriented, with solid organizational and record-keeping capabilities

  • Experience with Mac OS and cloud-based applications (e.g., GoogleApps, Dropbox or Box.com)

  • A love for nature and an affinity for global cultures

We’d like to see:

  • A motivated self-starter and problem-solver

  • 2+ years of communications, event, or operations-related work experience

  • Experience with project management software (e.g., Asana, Jira, Notion, Coda, Trello, etc.)

  • Knowledge of CRM applications (e.g., Hubspot, Salesforce, Zoho, etc.)

  • Understanding of basic accounting applications (e.g., Quickbooks Online, Xero, Freshbooks, etc.)

Benefits

Healthcare coverage (Medical, Vision, and Dental insurance)

  • Retirement Plans, including company match

  • Paid time off (unlimited PTO)

  • Paid sick leave

Perks with this position

  • Work with a team focused on creating clarity and intentionality in how we work and live

  • Flexibility to work remotely and create your own hybrid schedule

  • Opportunities for professional growth and travel to our worldwide events